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Thread: registration

  1. #1
    Member
    Join Date
    Feb 2014
    Location
    Richmond, Virginia, United States
    Posts
    18

    registration

    I paid for the software last year, but stopped using it for several reasons.

    My computer has since crashed and I lost everything that was on my hdd, and I now want to reinstall and begin using the program. I downloaded the trial, but I need to know how to get my registration so that I can use it after the trial period ends.

  2. #2
    Member
    Join Date
    Jun 2013
    Location
    Granite Bay, California, United States
    Posts
    39
    After upgrading to Windows 10, I had somewhat the same issue. The KRR version that came with the upgrade was trial only. So I just searched for all the emails from KRR on my gmail account and registered the trial copy. Hopefully your original registration email is available in the cloud.

  3. #3
    I had a hard drive crash as well, and have written 3 times for you to re-send my registration.

    I have no way to retrieve data from this drive, and I am 15 days into the "trial".

    What's the issue here? I know that some things take time, but I have been waiting for over 2 weeks.

    Update:

    Actually, I am now past the "trial" period and cannot use the software. WTH?!?!?
    Last edited by rward1953; September 23rd, 2015 at 09:57 AM.

  4. #4
    Super Moderator KRR Team's Avatar
    Join Date
    Mar 2014
    Posts
    201
    My apologies for the delay, kindly send us a PM with your purchase information and we will search for your code

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