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Thread: ASS subtitles are getting cut...

  1. #1
    Member
    Join Date
    Dec 2013
    Location
    México, DF
    Posts
    5

    ASS subtitles are getting cut...

    I have this LG TV 42LM-5800-UC, which I had to create a new profile for. Everything but a few files seem to work awesome but when it comes down to burned in subtitles, well... sometimes we have problems...

    In some MKV files, ASS subtitles extracted as KRR_??_???.krrs saved at C:\Users\<user>\AppData\Local\Temp contains only 99 lines and then they end the file with a NULL value.


    So I did the whole process "outside" of Kooraroo:

    - I extracted those ASS subtitles from the MKV using mkvtoolnix.
    - I ran the transcoding process using the original MKV + my new subtitles using:
    Code:
    "C:\Program Files\KooRaRoo Media\ffmpeg.exe"  -i "my_file.mkv"   -y  -c:v libx264  -b:v 3182161 -bt
    318216  -r 23.98  -level 51  -profile:v high -filter:v "yadif, format=yuv420p, subtitles="f=my_subtitles.krrs""  -map 0:0   -c:a ac3_fixed  -b:a 64000  -ar 48000  -ac
     2  -map 0:1   -sn  -dn -f matroska   -threads 0 -crf 23 -preset superfast -map_metadata -1 "my_output_file.krrv"
    - I tested my transcoded file and got full subtitles working.


    This ain't an encoding problem as the first 100 lines are correctly displayed its more like the subs parser is configured to parse only 100 lines of text OR it is in "trial mode"???

    No idea but it's getting anoying... I hope you guys can help me with it.

    BTW. This is my TV profile:

    Code:
    <Device ID="E8DB15A3-D4C5-47f0-938B-E878D3AF506E">
    			<Description manufacturer="LG" model="42LM-5800" system="PAL|NTSC">
    				<Details>This device profile should be used with LG Smart TVs.</Details>
    				<Identity useragent="LG NetCast.TV|.*\[TV\]\[LG\].*" name="LG DLNA DMC v0.1" krr="WINDOWS/6.1 UPnP/1.0 DLNADOC/1.50 Nero-MediaHome/4.5.9.104" />
    				<Advanced type="lg" sizetrick="1" multiplestreams="0" fileext="1" sizetrickvideo="6" dlnaci="0" />
    				<Subtitles external="SRT|SMI|SUB" />
    			</Description>
    			<Video>
    				<Format id="mpeg2" format="mpeg" dlna="MPEG_PS_PAL|MPEG_PS_NTSC" encode="1" dlnaflags="01700000000000000000000000000000">
    					<Codec id="mpeg2_pal|mpeg2_ntsc" />
    					<Codec id="mpeg4_divx" />
    					<Codec id="mpeg4_xvid" />
    					<Codec id="ac3" />
    					<Codec id="mp2" />"
    					<Codec id="lpcm16" />
    				</Format>
    				<Format id="mpegts_h264" format="mpegts" dlna="AVC_TS_HD_EU_ISO|AVC_TS_HD_NA_ISO" encode="1" dlnaflags="01700000000000000000000000000000">
    					<Codec id="h264_level51high" minlevel="31" />
    					<Codec id="ac3" />
    					<Codec id="mp2" />
    				</Format>
    				<Format id="mpegts_mpeg" format="mpegts" dlna="MPEG_TS_SD_EU|MPEG_TS_SD_NA" encode="1" dlnaflags="01700000000000000000000000000000">
    					<Codec id="mpeg2_pal" />
    					
    					<Codec id="ac3" />
    					<Codec id="mp2" />
    				</Format>
    				<Format id="h264" format="mov,mp4,m4a,3gp,3g2,mj2" encode="0" exclude="qt" dlnaflags="01700000000000000000000000000000">
    					<Codec id="h264_level51high" minlevel="30" />
    					<Codec id="mp3" />
    					
    				</Format>
    				<Format id="avi" format="avi" encode="1" dlnaflags="01700000000000000000000000000000">
    					<Codec id="mpeg4_divx" />
    					<Codec id="mpeg4_xvid" />
    					<Codec id="mpeg4" />
    					<Codec id="wmv3" />
    					<Codec id="ac3" />
    					<Codec id="mp3" />
    				</Format>
    				<Format id="matroska" format="matroska,webm" encode="1" default="1" dlnaflags="01700000000000000000000000000000">
    					<Codec id="h264_level51high" minlevel="30" />
    					<Codec id="mpeg4_divx" />
    					<Codec id="mpeg4_xvid" />
    					<Codec id="ac3" />
    					<Codec id="mp2" />
    					<Codec id="mp3" />
    				</Format>
    				<Format id="asfvideo" format="asf" encode="1" dlnaflags="01700000000000000000000000000000">
    					<Codec id="vc1" />
    					<Codec id="wmv2" />
    					<Codec id="wmv3" />
    					<Codec id="wmav2" />
    				</Format>
    			</Video>
    			<Video>
    				<Format id="mpeg2" format="mpeg" dlna="MPEG_PS_PAL|MPEG_PS_NTSC" encode="1">
    					<Codec id="mpeg2_pal|mpeg2_ntsc" />
    					<Codec id="ac3" />
    					<Codec id="mp2" />"
    					<Codec id="lpcm16" />
    				</Format>
    				<Format id="mpegts_h264" format="mpegts" dlna="AVC_TS_HD_EU_ISO|AVC_TS_HD_NA_ISO" encode="1" default="1">
    					<Codec id="h264_level51high" minlevel="31" />
    					<Codec id="ac3" />
    					<Codec id="mp2" />
    					<Codec id="mp3" />
    				</Format>
    				<Format id="mpegts_mpeg" format="mpegts" dlna="MPEG_TS_SD_EU|MPEG_TS_SD_NA" encode="1">
    					<Codec id="mpeg2_pal" />
    					<Codec id="ac3" />
    					<Codec id="mp2" />
    					<Codec id="mp3" />
    				</Format>
    				<Format id="h264" format="mov,mp4,m4a,3gp,3g2,mj2" encode="0">
    					<Codec id="h264_level51high" minlevel="30" />
    					<Codec id="aac" />
    					<Codec id="mp3" />
    				</Format>
    				<Format id="matroska" format="matroska,webm" dlna="MKV" encode="1">
    					<Codec id="h264_level51high" minlevel="30" />
    					<Codec id="mpeg4_divx" />
    					<Codec id="aac" />
    					<Codec id="ac3" />
    					<Codec id="mp3" />
    				</Format>
    				<Format id="asfvideo" format="asf" encode="0">
    					<Codec id="vc1" />
    					<Codec id="wmav2" />
    				</Format>
    			</Video>
    			<Audio>
    				<Format id="mp3" format="mp3" dlna="MP3" encode="1">
    					<Codec id="mp3" />
    				</Format>
    			</Audio>
    			<Image>
    				<Format id="jpeg" format="jpeg" dlna="JPEG_LRG" encode="1" default="1">
    					<Codec id="jpeg_4096x4096" />
    				</Format>
    				<Format id="jpeg_tn" format="jpeg" dlna="JPEG_TN" encode="1" special="thumbnail">
    					<Codec id="jpeg_160x160" />
    				</Format>
    			</Image>
    		</Device>

  2. #2
    Super Moderator KRR Team's Avatar
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    Hi Solrac Smartypants

    We will try to recreate this.
    Please allow 2 days for investigation.

    Dean

  3. #3
    Super Moderator KRR Team's Avatar
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    Hi Again,

    You wrote this happens only in some cases, may I ask on which files did you encountered this issue?
    Have you tried to burn the subtitles using KRR interface for this device?

  4. #4
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    Dec 2013
    Location
    México, DF
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    I have experienced this problem ONLY with this kind of files (taken from WMPC properties):

    Code:
    General
    Unique ID                      : 179691486280074363796977198849616771878 (0x872F52487043E168A0D9518E1423FB26)
    Complete name                  : H:\Anime\Dantalian no Shoka [inshuheki]\[inshuheki] Dantalian no Shoka 01 [Hi10P][CB5CE8DD].mkv
    Format                         : Matroska
    Format version                 : Version 2
    File size                      : 510 MiB
    Duration                       : 22mn 51s
    Overall bit rate               : 3 118 Kbps
    Encoded date                   : UTC 2011-08-04 20:40:35
    Writing application            : mkvmerge v4.4.0 ('Die Wiederkehr') realizado en Oct 31 2010 21:52:48
    Writing library                : libebml v1.0.0 + libmatroska v1.0.0
    Attachment                     : Yes
    
    Video
    ID                             : 1
    Format                         : AVC
    Format/Info                    : Advanced Video Codec
    Format profile                 : High 10@L4.1
    Format settings, CABAC         : Yes
    Format settings, ReFrames      : 4 frames
    Codec ID                       : V_MPEG4/ISO/AVC
    Duration                       : 22mn 51s
    Width                          : 1 280 pixels
    Height                         : 720 pixels
    Display aspect ratio           : 16:9
    Frame rate mode                : Constant
    Frame rate                     : 23.976 fps
    Color space                    : YUV
    Chroma subsampling             : 4:2:0
    Bit depth                      : 10 bits
    Scan type                      : Progressive
    Writing library                : x264 core 116 r2037+602 fbce75d
    Encoding settings              : cabac=1 / ref=4 / deblock=1:-2:-2 / analyse=0x3:0x133 / me=umh / subme=10 / psy=1 / fade_compensate=0.00 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=6,6 / fast_pskip=0 / chroma_qp_offset=-2 / threads=5 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / fgo=1 / bframes=12 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=60 / rc=crf / mbtree=1 / crf=18.0 / qcomp=0.60 / qpmin=0 / qpmax=81 / qpstep=4 / ip_ratio=1.10 / aq=1:1.00
    Default                        : Yes
    Forced                         : No
    
    Audio
    ID                             : 2
    Format                         : AAC
    Format/Info                    : Advanced Audio Codec
    Format profile                 : LC
    Codec ID                       : A_AAC
    Duration                       : 22mn 51s
    Channel(s)                     : 2 channels
    Channel positions              : Front: L R
    Sampling rate                  : 48.0 KHz
    Compression mode               : Lossy
    Default                        : Yes
    Forced                         : No
    
    Text
    ID                             : 3
    Format                         : ASS
    Codec ID                       : S_TEXT/ASS
    Codec ID/Info                  : Advanced Sub Station Alpha
    Compression mode               : Lossless
    Default                        : Yes
    Forced                         : No
    
    Menu
    00:00:00.000                   : es:Dantalian no Shoka 01 - Parte 01 / es:Dantalian no Shoka 01 - Ending
    00:10:38.929                   : es:Dantalian no Shoka 01 - Parte 02
    00:22:34.895                   : es:Dantalian no Shoka 01 - Preview
    Code:
    General
    Unique ID                      : 250264831500388766297842154160292966148 (0xBC4740D85BABD5F7B4526DAF6C252F04)
    Complete name                  : H:\Anime\Gosick [AU]\[AU] Gosick 01 [41E6DD99].mkv
    Format                         : Matroska
    Format version                 : Version 2
    File size                      : 411 MiB
    Duration                       : 24mn 19s
    Overall bit rate               : 2 361 Kbps
    Encoded date                   : UTC 2011-01-14 01:38:48
    Writing application            : mkvmerge v4.4.0 ('Die Wiederkehr') realizado en Oct 31 2010 21:52:48
    Writing library                : libebml v1.0.0 + libmatroska v1.0.0
    Attachment                     : Yes / Yes / Yes / Yes / Yes / Yes / Yes / Yes
    
    Video
    ID                             : 1
    Format                         : AVC
    Format/Info                    : Advanced Video Codec
    Format profile                 : High@L5.0
    Format settings, CABAC         : Yes
    Format settings, ReFrames      : 16 frames
    Muxing mode                    : Header stripping
    Codec ID                       : V_MPEG4/ISO/AVC
    Width                          : 1 280 pixels
    Height                         : 720 pixels
    Display aspect ratio           : 16:9
    Frame rate mode                : Variable
    Original frame rate            : 23.976 fps
    Color space                    : YUV
    Chroma subsampling             : 4:2:0
    Bit depth                      : 8 bits
    Scan type                      : Progressive
    Title                          : [AU] Gosick 01
    Writing library                : x264 core 112 r1834 a51816a
    Encoding settings              : cabac=1 / ref=16 / deblock=1:-1:-1 / analyse=0x3:0x113 / me=umh / subme=10 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=24 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=1 / chroma_qp_offset=-2 / threads=3 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / constrained_intra=0 / bframes=16 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=50 / rc=crf / mbtree=1 / crf=16.8 / qcomp=0.60 / qpmin=0 / qpmax=51 / qpstep=4 / ip_ratio=1.40 / aq=1:1.00
    Language                       : Japanese
    Default                        : Yes
    Forced                         : No
    
    Audio
    ID                             : 2
    Format                         : AAC
    Format/Info                    : Advanced Audio Codec
    Format profile                 : LC
    Codec ID                       : A_AAC
    Duration                       : 24mn 19s
    Channel(s)                     : 2 channels
    Channel positions              : Front: L R
    Sampling rate                  : 48.0 KHz
    Compression mode               : Lossy
    Title                          : AAC-LC 2.0 128kbps
    Language                       : Japanese
    Default                        : Yes
    Forced                         : No
    
    Text
    ID                             : 3
    Format                         : ASS
    Codec ID                       : S_TEXT/ASS
    Codec ID/Info                  : Advanced Sub Station Alpha
    Compression mode               : Lossless
    Title                          : Sub Esp
    Language                       : Spanish
    Default                        : Yes
    Forced                         : No
    
    Menu
    00:00:00.000                   : :Intro
    00:00:44.920                   : :OP
    00:02:14.926                   : :Parte A
    00:12:20.782                   : :Parte B
    00:22:57.334                   : :ED
    00:24:04.735                   : :Preview
    Both have ASS subs and they were made with Advanced SubStation Alpha. The thing is, we used to stop the playback, delete the transcoded file and then transcode it again using KRR and in some cases it would work.
    In this new version I tryed so many times to do the same with no success that I had to dig deeper into it, and that's when I wrote to you guys

    Let me know if I can help you with logs or anything.

  5. #5
    Super Moderator KRR Team's Avatar
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    We are not aware of any limitation. To solve it we need to analyze and debug the specific ASS file and see what the problem.
    If it happens only with this 1 file, I see no reasons to further investigate.
    Else, please keep us updated.

  6. #6
    Junior Member
    Join Date
    Mar 2015
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    I have tried posting on the Facebook and on here. I have sent emails to the support@kooraroo.com and have not received any response yet.

    What is going on. Please let us know. It took over a week to get any kind of response to the Version update and finally saw the change log on Version 2.5.0.0 yesterday.

    What is going on with KooRaRoo? Has the company folded and no one letting us know?

    Please respond...






    ________________
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    Last edited by kanwal g; January 1st, 2016 at 03:40 PM.

  7. #7
    Super Moderator KRR Team's Avatar
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    Hi

    We have replied your messages on March 16 on this page and via email (check your spam).

    Release notes for the new version were published a few weeks ago on this forum (when the new version was available).

    I'm sorry you feel that way, we are going through changes in Kooraroo, more on that very soon.

    We are doing our best to help and will be happy to review any request.

  8. #8

    Angry

    I have the same problem, all ASS subs in MKVs stop working after a few minutes. My profile is Sony Bravia 2012, here's how a file looks:

    Code:
    Video, DB: 154, Thumb: 630
    S [h264, 28], bitrate: 0, framerate: 23.98, level: 41, profile: 100, flags: 0x0, flags2: 0x0
    
    
    ------------------------
    
    ffmpeg version N-60988-g52d928d Copyright (c) 2000-2014 the FFmpeg developers
      built on Mar  1 2014 10:34:03 with gcc 4.8.0 (GCC)
      configuration: --disable-shared --enable-static --arch=x86_64 --target-os=mingw32 --cross-prefix=/home/dennis/cc/mingw-w64-x86_64/bin/x86_64-w64-mingw32- --pkg-config=pkg-config --enable-gpl --enable-libx264 --enable-avisynth --enable-libxvid --enable-libmp3lame --enable-version3 --enable-zlib --enable-libopenjpeg --enable-libfreetype --enable-fontconfig --enable-libass --disable-w32threads --enable-bzlib --enable-libbluray --enable-dxva2 --enable-memalign-hack --enable-avresample --enable-runtime-cpudetect --extra-cflags=-DPTW32_STATIC_LIB --enable-libvpx
      libavutil      52. 66.100 / 52. 66.100
      libavcodec     55. 52.102 / 55. 52.102
      libavformat    55. 33.100 / 55. 33.100
      libavdevice    55. 10.100 / 55. 10.100
      libavfilter     4.  2.100 /  4.  2.100
      libavresample   1.  2.  0 /  1.  2.  0
      libswscale      2.  5.101 /  2.  5.101
      libswresample   0. 18.100 /  0. 18.100
      libpostproc    52.  3.100 / 52.  3.100
    Input #0, matroska,webm, from 'D:\Downloads\BitTorrent\House.of.Cards.2013.S01.1080p.BluRay.DTS.x264-NTb\House.of.Cards.2013.S01E01.1080p.BluRay.DTS.x264-NTb.mkv':
      Metadata:
        encoder         : libebml v1.3.0 + libmatroska v1.4.0
        creation_time   : 2013-06-16 12:39:17
      Duration: 00:55:57.36, start: 0.000000, bitrate: 12235 kb/s
        Chapter #0.0: start 0.000000, end 299.299000
        Metadata:
          title           : 00:00:00.000
        Chapter #0.1: start 299.299000, end 688.062000
        Metadata:
          title           : 00:04:59.299
        Chapter #0.2: start 688.062000, end 1200.908000
        Metadata:
          title           : 00:11:28.062
        Chapter #0.3: start 1200.908000, end 1852.559000
        Metadata:
          title           : 00:20:00.908
        Chapter #0.4: start 1852.559000, end 2410.158000
        Metadata:
          title           : 00:30:52.559
        Chapter #0.5: start 2410.158000, end 2995.451000
        Metadata:
          title           : 00:40:10.158
        Chapter #0.6: start 2995.451000, end 3223.554000
        Metadata:
          title           : 00:49:55.451
        Chapter #0.7: start 3223.554000, end 3357.355000
        Metadata:
          title           : 00:53:43.554
        Stream #0:0(eng): Video: h264 (High), yuv420p, 1920x960, SAR 1:1 DAR 2:1, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
        Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
        Stream #0:2(eng): Subtitle: subrip
        Stream #0:3(eng): Subtitle: subrip
        Metadata:
          title           : SDH
    At least one output file must be specified
    Code:
    General
    Unique ID                      : 170427088768848982809826363359062307543 (0x803710385375B98ABBAD948A0D12B2D7)
    Complete name                  : D:\House.of.Cards.2013.S01.1080p.BluRay.DTS.x264-NTb\House.of.Cards.2013.S01E01.1080p.BluRay.DTS.x264-NTb.mkv
    Format                         : Matroska
    Format version                 : Version 4 / Version 2
    File size                      : 4.78 GiB
    Duration                       : 55mn 57s
    Overall bit rate               : 12.2 Mbps
    Encoded date                   : UTC 2013-06-16 12:39:17
    Writing application            : mkvmerge v6.2.0 ('Promised Land') built on Apr 28 2013 12:22:01
    Writing library                : libebml v1.3.0 + libmatroska v1.4.0
    
    Video
    ID                             : 1
    Format                         : AVC
    Format/Info                    : Advanced Video Codec
    Format profile                 : High@L4.1
    Format settings, CABAC         : Yes
    Format settings, ReFrames      : 4 frames
    Codec ID                       : V_MPEG4/ISO/AVC
    Bit rate                       : 10.5 Mbps
    Width                          : 1 920 pixels
    Height                         : 960 pixels
    Display aspect ratio           : 2.000
    Frame rate mode                : Variable
    Original frame rate            : 23.976 fps
    Color space                    : YUV
    Chroma subsampling             : 4:2:0
    Bit depth                      : 8 bits
    Scan type                      : Progressive
    Writing library                : x264 core 133 r2334+704+50 a7549b7 tMod [8-bit@4:2:0 X86]
    Encoding settings              : cabac=1 / ref=4 / deblock=1:-3:-3 / analyse=0x3:0x113 / me=umh / subme=10 / psy=1 / fade_compensate=0.00 / psy_rd=1.08:0.05 / mixed_ref=1 / me_range=32 / chroma_me=1 / trellis=2 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-3 / threads=6 / lookahead_threads=1 / sliced_threads=0 / nr=0 / decimate=0 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / fgo=0 / bframes=8 / b_pyramid=2 / b_adapt=2 / b_bias=0 / direct=3 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=175 / rc=crf / mbtree=1 / crf=16.0000 / qcomp=0.80 / qpmin=0 / qpmax=69 / qpstep=4 / vbv_maxrate=50000 / vbv_bufsize=62500 / crf_max=0.0 / nal_hrd=none / ip_ratio=1.20 / aq=3:0.55 / aq-sensitivity=10.00 / aq-factor=1.00:1.00:1.00 / aq2=0 / aq3=0
    Language                       : English
    Default                        : Yes
    Forced                         : No
    
    Audio
    ID                             : 2
    Format                         : DTS
    Format/Info                    : Digital Theater Systems
    Mode                           : 16
    Format settings, Endianness    : Big
    Codec ID                       : A_DTS
    Duration                       : 55mn 57s
    Bit rate mode                  : Constant
    Bit rate                       : 1 509 Kbps
    Channel(s)                     : 6 channels
    Channel positions              : Front: L C R, Side: L R, LFE
    Sampling rate                  : 48.0 KHz
    Bit depth                      : 24 bits
    Compression mode               : Lossy
    Stream size                    : 604 MiB (12%)
    Language                       : English
    Default                        : Yes
    Forced                         : No
    
    Text #1
    ID                             : 3
    Format                         : UTF-8
    Codec ID                       : S_TEXT/UTF8
    Codec ID/Info                  : UTF-8 Plain Text
    Language                       : English
    Default                        : No
    Forced                         : No
    
    Text #2
    ID                             : 4
    Format                         : UTF-8
    Codec ID                       : S_TEXT/UTF8
    Codec ID/Info                  : UTF-8 Plain Text
    Title                          : SDH
    Language                       : English
    Default                        : No
    Forced                         : No
    
    Menu
    00:00:00.000                   : en:00:00:00.000
    00:04:59.299                   : en:00:04:59.299
    00:11:28.062                   : en:00:11:28.062
    00:20:00.908                   : en:00:20:00.908
    00:30:52.559                   : en:00:30:52.559
    00:40:10.158                   : en:00:40:10.158
    00:49:55.451                   : en:00:49:55.451
    00:53:43.554                   : en:00:53:43.554

  9. #9
    Month and a half and no reply here? What's going on?

  10. #10
    Member
    Join Date
    Dec 2013
    Location
    México, DF
    Posts
    5
    Sorry about my late reply but real life got me for a while

    The thing is, this happends with a lot of files and I can upload a couple if you need me to. Someone else pointed out to have the same problem as me so it is clearly a bug.

    I'm going to uninstall and reinstall from scratch to see if I can get kooraroo working.

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