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Thread: Unable to purchase a year's support

  1. #1
    Junior Member
    Join Date
    Mar 2015
    Posts
    2

    Exclamation Unable to purchase a year's support

    Tried buying online - verified my details, but no joy when click on paypal to pay, and when I clicked on Credit card it comes through as $0.00 (at current exchange rates), but won't process the payment.

    I'm happy to pay for this fantastic product, all you have to do is actually let me...

  2. #2
    Super Moderator KRR Team's Avatar
    Join Date
    Mar 2014
    Posts
    201
    Hi

    Thank you for the message.

    We have just run a test for the payment page and found no problem.
    http://kooraroo.com/purchase_update.php

    Kindly advise the payment page you had the error with.
    Last edited by KRR Team; March 9th, 2015 at 05:40 AM.

  3. #3
    Junior Member
    Join Date
    Mar 2015
    Posts
    1
    Same trouble here when trying to get 1 more year support

    We have estimated your order total as kr 0,00 based on recent exchange rates. Your actual payment will be submitted as EUR 0,00

    Your Order
    KooRaRoo Media Update
    Subtotal
    kr 0,00
    VAT (0%)
    kr 0,00
    Total
    kr 0,00

  4. #4
    and the same issue here.

    - PayPal doesn't work at all (just returns to the same page)
    - Credit Card option continues to the payment page, but then fails due to the "Upgrade" having a $0.00 price - issue as described above

  5. #5
    Super Moderator KRR Team's Avatar
    Join Date
    Mar 2014
    Posts
    201
    Thank you for your patience

    Problem is solved, you can purchase a license for the updated version at this page
    http://kooraroo.com/purchase_update.php

    You need to verify your original license and than purchase a new (discounted) license

    Thank you for your support.

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