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Thread: Kooraroo GUI keep craching on folder update

  1. #1

    Kooraroo GUI keep craching on folder update

    Kooraroo’s GUI keeps crashing when i try to update the root folders of my series folder. I’ve attached my log file. Any ideas?

    Kind regards Edwin
    Attached Files Attached Files

  2. #2
    Super Moderator KRR Team's Avatar
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    Hello Edwin,

    Sorry for this problem. Could you please send to me the program memory dump? To do that please make the program crash again, then (don't close its window) open Task Manager, go to Detail tab, right click KoorarooMedia.exe and choose Create Dump option. Note the dump file location, upload it somewhere (you might want to zip it) and send to me the link. Thank you

    -AR

  3. #3

  4. #4
    Super Moderator KRR Team's Avatar
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    Thank you for the file Edwin, I'll check it and get back.

    -AR

  5. #5
    Super Moderator KRR Team's Avatar
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    Hi Edwin,

    Looks like a problem in the Dutch language dll (you are using that language for your UI right?). Please download this version:

    https://dl.dropboxusercontent.com/u/...ooMediaNLD.dll

    And replace the one in your "Program Files\Kooraroo Media" folder. Please let me know if the crash is fixed. Thank you

    -AR

  6. #6
    Hi AR

    It seems to be working, Tanks

    - Edwin

  7. #7
    Super Moderator KRR Team's Avatar
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    Great, thanks for letting me know.

    -AR

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