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Thread: Philips 46PFL4508T..Any movie will just show "File is not supported" on my TV

  1. #1
    Junior Member
    Join Date
    Mar 2014
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    1

    Philips 46PFL4508T..Any movie will just show "File is not supported" on my TV

    Hi

    Could, as pr. Subject, the problem be my tv is of newer gen. compared to the Philips tvīs in the list of units ? I play most of them fin when put on USB-stick? Or any hints ?

  2. #2
    Super Moderator KRR Team's Avatar
    Join Date
    Mar 2014
    Posts
    201
    Hi, could you please collect and send the logs as follows:

    Enable logging by ticking the Enable Logging item under the Tools menu. After that restart the server using the stop/start button on the toolbar and try to play a file. Once that fails, stop the server and send in the logs to support at kooraroo.com. To find the logs, please go to Tools -> Options -> File Locations and click the Open button on the Logs folder.

    -AR

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