Question Mark in photo files

[Dorb]

Hi..while viewing my many photo files with the KRR interface thru my LG blueray player, many of the files have no picture, just a question mark. They are jpeg files. Some show & some have what I just described. Did a search in this forum, but no go..What am I doing wrong? When using my computer interface everything is OK. Thanks

[Dennis]

Hi,

Can you please right-click on one of those JPEGs in KRR and send me the output of the File Information command (either here or open a new support ticket through http://support.kooraroo.com).

Also, please check the Devices pane and let me know which device profile is selected for your LG BDP.