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Thread: Question Mark in photo files

  1. #1
    Junior Member
    Join Date
    Aug 2013

    Question Mark in photo files

    Hi..while viewing my many photo files with the KRR interface thru my LG blueray player, many of the files have no picture, just a question mark. They are jpeg files. Some show & some have what I just described. Did a search in this forum, but no go..What am I doing wrong? When using my computer interface everything is OK. Thanks

  2. #2

    Can you please right-click on one of those JPEGs in KRR and send me the output of the File Information command (either here or open a new support ticket through

    Also, please check the Devices pane and let me know which device profile is selected for your LG BDP.


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