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Thread: Question Mark in photo files

  1. #1
    Junior Member
    Join Date
    Aug 2013
    Posts
    1

    Question Mark in photo files

    Hi..while viewing my many photo files with the KRR interface thru my LG blueray player, many of the files have no picture, just a question mark. They are jpeg files. Some show & some have what I just described. Did a search in this forum, but no go..What am I doing wrong? When using my computer interface everything is OK. Thanks

  2. #2
    Hi,

    Can you please right-click on one of those JPEGs in KRR and send me the output of the File Information command (either here or open a new support ticket through http://support.kooraroo.com).

    Also, please check the Devices pane and let me know which device profile is selected for your LG BDP.

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