Results 1 to 7 of 7

Thread: Audio Format not supported

  1. #1
    Junior Member
    Join Date
    Dec 2012
    Posts
    3

    Audio Format not supported

    I am trying to use KRR with Panasonic TCP55St50. For many of the .mkv files I get audio not supported message. Video plays just fine. Pls help. Ty

  2. #2
    Can you please check the Devices pane and tell me the device profile that is used for your TV?

    Also, please right-click on one such MKV in KRR and post the output of the "File Information" command and I'll check what's wrong.

  3. #3
    Junior Member
    Join Date
    Dec 2012
    Posts
    3
    Quote Originally Posted by Dennis View Post
    Can you please check the Devices pane and tell me the device profile that is used for your TV?

    Also, please right-click on one such MKV in KRR and post the output of the "File Information" command and I'll check what's wrong.
    Play To Device has Viera ST50 written in it , but grayed out. If i click on devices tab all options under it are grayed out.
    File info:

    Video, DB: 1005, Thumb: 1006
    S [h264, 28], bitrate: 0, framerate: 23.98, level: 41, profile: 100, flags: 0x0, flags2: 0x0


    ------------------------

    ffmpeg version N-47402-g5e2be27 Copyright (c) 2000-2012 the FFmpeg developers
    built on Dec 3 2012 15:16:02 with gcc 4.7.1 (GCC)
    configuration: --enable-memalign-hack --arch=x86 --enable-gpl --enable-libx264 --enable-avisynth --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pkg-config --enable-libmp3lame --enable-version3 --extra-libs=-lws2_32 --enable-zlib --extra-libs=-lwinmm --extra-libs=-lgdi32 --enable-gnutls --enable-libass --enable-avresample --disable-w32threads --enable-runtime-cpudetect --disable-ffplay --disable-ffserver --enable-memalign-hack
    libavutil 52. 11.101 / 52. 11.101
    libavcodec 54. 78.101 / 54. 78.101
    libavformat 54. 42.100 / 54. 42.100
    libavdevice 54. 3.102 / 54. 3.102
    libavfilter 3. 23.105 / 3. 23.105
    libswscale 2. 1.103 / 2. 1.103
    libswresample 0. 17.101 / 0. 17.101
    libpostproc 52. 2.100 / 52. 2.100
    Input #0, matroska,webm, from 'X:\movies A-F\21.Jump.Street.2012.720p.BluRay.x264-Felony\f-21.jump.street.720.mkv':
    Metadata:
    creation_time : 2012-06-08 07:44:31
    Duration: 01:49:37.58, start: 0.000000, bitrate: 5695 kb/s
    Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x528, SAR 1:1 DAR 80:33, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
    Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
    Metadata:
    title : English
    Stream #0:2(eng): Subtitle: subrip (default) (forced)
    Metadata:
    title : English Forced
    At least one output file must be specified

  4. #4
    Junior Member
    Join Date
    Dec 2012
    Posts
    3
    Devices Tab on the bottom says under device definition Panasonic Viera Tv (S/ST/VT series, 2011). ST50 series started to be manufactured in 2012. Do you have updated device definition for 2012 Panasonic?

  5. #5
    Thanks for the information. Yes, I think a new profile is needed (for VT series as well), so please e-mail support (at) kooraroo (dot) com and I'll send you a new profile to try.

  6. #6
    Junior Member
    Join Date
    Dec 2012
    Location
    Bucharest, Romania, Romania
    Posts
    4
    Same thing happens to me and I know what is the audio format that is unsupported. From my LG 32LS5600 I can't play DTS audio, you have attached the properties for the file I'm trying to play.

    KRR Info

    Code:
    Video, DB: 16, Thumb: 17
    S [h264, 28], bitrate: 0, framerate: 23.98, level: 41, profile: 100, flags: 0x0, flags2: 0x0
    
    
    ------------------------
    
    ffmpeg version N-47402-g5e2be27 Copyright (c) 2000-2012 the FFmpeg developers
      built on Dec  3 2012 15:16:02 with gcc 4.7.1 (GCC)
      configuration: --enable-memalign-hack --arch=x86 --enable-gpl --enable-libx264 --enable-avisynth --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pkg-config --enable-libmp3lame --enable-version3 --extra-libs=-lws2_32 --enable-zlib --extra-libs=-lwinmm --extra-libs=-lgdi32 --enable-gnutls --enable-libass --enable-avresample --disable-w32threads --enable-runtime-cpudetect --disable-ffplay --disable-ffserver --enable-memalign-hack
      libavutil      52. 11.101 / 52. 11.101
      libavcodec     54. 78.101 / 54. 78.101
      libavformat    54. 42.100 / 54. 42.100
      libavdevice    54.  3.102 / 54.  3.102
      libavfilter     3. 23.105 /  3. 23.105
      libswscale      2.  1.103 /  2.  1.103
      libswresample   0. 17.101 /  0. 17.101
      libpostproc    52.  2.100 / 52.  2.100
    Input #0, matroska,webm, from 'D:\DLNA\-\-.mkv':
      Metadata:
        title           : -
        creation_time   : 2012-11-16 03:30:12
      Duration: 02:44:32.84, start: 0.000000, bitrate: 5706 kb/s
        Chapter #0.0: start 0.000000, end 542.834000
        Metadata:
          title           : 00:00:00.000
        Chapter #0.1: start 542.834000, end 1148.522000
        Metadata:
          title           : 00:09:02.834
        Chapter #0.2: start 1148.522000, end 1815.856000
        Metadata:
          title           : 00:19:08.522
        Chapter #0.3: start 1815.856000, end 2468.800000
        Metadata:
          title           : 00:30:15.856
        Chapter #0.4: start 2468.800000, end 3069.525000
        Metadata:
          title           : 00:41:08.800
        Chapter #0.5: start 3069.525000, end 3629.668000
        Metadata:
          title           : 00:51:09.525
        Chapter #0.6: start 3629.668000, end 4204.033000
        Metadata:
          title           : 01:00:29.668
        Chapter #0.7: start 4204.033000, end 4813.475000
        Metadata:
          title           : 01:10:04.033
        Chapter #0.8: start 4813.475000, end 5460.580000
        Metadata:
          title           : 01:20:13.475
        Chapter #0.9: start 5460.580000, end 5964.292000
        Metadata:
          title           : 01:31:00.580
        Chapter #0.10: start 5964.292000, end 6538.490000
        Metadata:
          title           : 01:39:24.292
        Chapter #0.11: start 6538.490000, end 7221.589000
        Metadata:
          title           : 01:48:58.490
        Chapter #0.12: start 7221.589000, end 7847.673000
        Metadata:
          title           : 02:00:21.589
        Chapter #0.13: start 7847.673000, end 8352.636000
        Metadata:
          title           : 02:10:47.673
        Chapter #0.14: start 8352.636000, end 9014.631000
        Metadata:
          title           : 02:19:12.636
        Chapter #0.15: start 9014.631000, end 9410.526000
        Metadata:
          title           : 02:30:14.631
        Chapter #0.16: start 9410.526000, end 9872.837000
        Metadata:
          title           : 02:36:50.526
        Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x720, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
        Metadata:
          title           : -
        Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
        Stream #0:2(eng): Subtitle: subrip
        Stream #0:3(rum): Subtitle: subrip (default) (forced)
        Metadata:
          title           : -
    At least one output file must be specified
    Media Info
    Code:
    General
    Unique ID                                : 213924962089485607519059387460076481389 (0xA0F072F3E47BED8FB6153902F414AB6D)
    Complete name                            : D:\DLNA\-.mkv
    Format                                   : Matroska
    Format version                           : Version 2
    File size                                : 6.56 GiB
    Duration                                 : 2h 44mn
    Overall bit rate                         : 5 707 Kbps
    Movie name                               : -
    Encoded date                             : UTC 2012-11-16 03:30:12
    Writing application                      : mkvmerge v5.8.0 ('No Sleep / Pillow') built on Sep  2 2012 15:37:04
    Writing library                          : libebml v1.2.3 + libmatroska v1.3.0
    
    Video
    ID                                       : 1
    Format                                   : AVC
    Format/Info                              : Advanced Video Codec
    Format profile                           : High@L4.1
    Format settings, CABAC                   : Yes
    Format settings, ReFrames                : 5 frames
    Codec ID                                 : V_MPEG4/ISO/AVC
    Duration                                 : 2h 44mn
    Bit rate                                 : 4 196 Kbps
    Width                                    : 1 280 pixels
    Height                                   : 720 pixels
    Display aspect ratio                     : 16:9
    Frame rate mode                          : Constant
    Frame rate                               : 23.976 fps
    Color space                              : YUV
    Chroma subsampling                       : 4:2:0
    Bit depth                                : 8 bits
    Scan type                                : Progressive
    Bits/(Pixel*Frame)                       : 0.190
    Stream size                              : 4.69 GiB (72%)
    Title                                    : -
    Writing library                          : x264 core 128 r2216 198a7ea
    Encoding settings                        : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=4196 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
    Language                                 : English
    Default                                  : Yes
    Forced                                   : No
    
    Audio
    ID                                       : 2
    Format                                   : DTS
    Format/Info                              : Digital Theater Systems
    Mode                                     : 16
    Format settings, Endianness              : Big
    Codec ID                                 : A_DTS
    Duration                                 : 2h 44mn
    Bit rate mode                            : Constant
    Bit rate                                 : 1 509 Kbps
    Channel(s)                               : 6 channels
    Channel positions                        : Front: L C R, Side: L R, LFE
    Sampling rate                            : 48.0 KHz
    Bit depth                                : 24 bits
    Compression mode                         : Lossy
    Stream size                              : 1.73 GiB (26%)
    Language                                 : English
    Default                                  : Yes
    Forced                                   : No
    
    Text #1
    ID                                       : 3
    Format                                   : UTF-8
    Codec ID                                 : S_TEXT/UTF8
    Codec ID/Info                            : UTF-8 Plain Text
    Language                                 : English
    Default                                  : No
    Forced                                   : No
    
    Text #2
    ID                                       : 4
    Format                                   : UTF-8
    Codec ID                                 : S_TEXT/UTF8
    Codec ID/Info                            : UTF-8 Plain Text
    Title                                    : -
    Language                                 : Romanian
    Default                                  : Yes
    Forced                                   : Yes
    
    Menu
    00:00:00.000                             : en:00:00:00.000
    00:09:02.834                             : en:00:09:02.834
    00:19:08.522                             : en:00:19:08.522
    00:30:15.856                             : en:00:30:15.856
    00:41:08.800                             : en:00:41:08.800
    00:51:09.525                             : en:00:51:09.525
    01:00:29.668                             : en:01:00:29.668
    01:10:04.033                             : en:01:10:04.033
    01:20:13.475                             : en:01:20:13.475
    01:31:00.580                             : en:01:31:00.580
    01:39:24.292                             : en:01:39:24.292
    01:48:58.490                             : en:01:48:58.490
    02:00:21.589                             : en:02:00:21.589
    02:10:47.673                             : en:02:10:47.673
    02:19:12.636                             : en:02:19:12.636
    02:30:14.631                             : en:02:30:14.631
    02:36:50.526                             : en:02:36:50.526
    Last edited by mijan; December 19th, 2012 at 01:04 AM.

  7. #7
    Ok, so you'll need a new device profile as well - please e-mail support and I'll send one to you.

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •