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Type: Posts; User: Dennis

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    Thanks for pointing that out - it's fixed for the...

    Thanks for pointing that out - it's fixed for the upcoming update.


    No, you don't need to restart KRR (in fact, it won't help). What you need to do is right-click on that folder and select...
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    Hello, Streaming of external subtitles for LG...

    Hello,

    Streaming of external subtitles for LG TVs is now fixed (an official update is coming out soon, but feel free to e-mail support (at) kooraroo (dot) com for a patch before that). If you are...
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    It's an interesting experiment - please let me...

    It's an interesting experiment - please let me know how it goes.



    Once KRR's subtitle engine is released, at least half of those tasks should be automated (or even the whole process) :)
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    Looks like both of those should be sent through...

    Looks like both of those should be sent through natively (unless the profile levels are out of bounds - these are shown on the first line in the File Information output and I need to see them as...
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    Perhaps the video codecs are different inside....

    Perhaps the video codecs are different inside. Can you please right-click on both of those files and post the output of the "File Information" command?
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    Thanks for the file info - I'll test MKV here...

    Thanks for the file info - I'll test MKV here with external subtitles on an LG TV and see what happens. I know some other devices only request external subtitles for certain file types, so perhaps...
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    Yes, it's possible that it doesn't support SRTs...

    Yes, it's possible that it doesn't support SRTs for some file types. I have a similar TV and can test - which file types exhibit this behavior?
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    Great, thanks for letting me know! Which device...

    Great, thanks for letting me know! Which device are you using, perhaps I can do some testing as well?
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    Thanks - I've received it and uploading the patch...

    Thanks - I've received it and uploading the patch right now. I'll let you know once it's ready for download.

    The system works both ways - through e-mail or through the online support portal, so...
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    Thanks for picking up the problem with the...

    Thanks for picking up the problem with the subtitles folder - I've now fixed it and a patch is available. I also think I know what the problem with the subtitles could be and perhaps the patch will...
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    The subtitles folder in Options is empty by...

    The subtitles folder in Options is empty by default, so KRR shouldn't be looking there (and shouldn't be confused that it's empty). Can you please also check the file permissions on test.srt, just to...
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    The SRT (and other external subtitle files)...

    The SRT (and other external subtitle files) should be either in the same folder as the movie file or in a folder set via the Options -> File Locations -> Subtitles folder. It should be named exactly...
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