View Full Version : If anyone in support happens to be working anymore ...

July 16th, 2015, 11:40 PM
I have been trying to find out why I don't have the option to NOT transcode files that are native to the Bluray player I have. I have a Sony player and in the help files it says that this option is only available on the paid version. Well guess what? I have the paid version, but I don't see that option anywhere, especially in the Transcode menu like the Help file says. I am running ver. 2.5 so you would think it would pretty easy to find this.