View Full Version : Unable to purchase a year's support

March 6th, 2015, 04:36 PM
Tried buying online - verified my details, but no joy when click on paypal to pay, and when I clicked on Credit card it comes through as $0.00 (at current exchange rates), but won't process the payment.

I'm happy to pay for this fantastic product, all you have to do is actually let me...

KRR Team
March 6th, 2015, 08:54 PM

Thank you for the message.

We have just run a test for the payment page and found no problem.

Kindly advise the payment page you had the error with.

March 6th, 2015, 09:54 PM
Same trouble here when trying to get 1 more year support

We have estimated your order total as kr 0,00 based on recent exchange rates. Your actual payment will be submitted as EUR 0,00

Your Order
KooRaRoo Media Update
kr 0,00
VAT (0%)
kr 0,00
kr 0,00

March 6th, 2015, 10:51 PM
and the same issue here.

- PayPal doesn't work at all (just returns to the same page)
- Credit Card option continues to the payment page, but then fails due to the "Upgrade" having a $0.00 price - issue as described above

KRR Team
March 9th, 2015, 05:41 AM
Thank you for your patience

Problem is solved, you can purchase a license for the updated version at this page

You need to verify your original license and than purchase a new (discounted) license

Thank you for your support.