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EdwinD
April 25th, 2014, 09:46 PM
Kooraroo’s GUI keeps crashing when i try to update the root folders of my series folder. I’ve attached my log file. Any ideas?

Kind regards Edwin

KRR Team
April 26th, 2014, 05:23 AM
Hello Edwin,

Sorry for this problem. Could you please send to me the program memory dump? To do that please make the program crash again, then (don't close its window) open Task Manager, go to Detail tab, right click KoorarooMedia.exe and choose Create Dump option. Note the dump file location, upload it somewhere (you might want to zip it) and send to me the link. Thank you

-AR

EdwinD
April 28th, 2014, 07:12 PM
Hi AR,

Here is the link

https://dl.dropboxusercontent.com/u/13658460/KooRaRooMedia.rar

KRR Team
April 29th, 2014, 02:26 PM
Thank you for the file Edwin, I'll check it and get back.

-AR

KRR Team
May 4th, 2014, 04:23 PM
Hi Edwin,

Looks like a problem in the Dutch language dll (you are using that language for your UI right?). Please download this version:

https://dl.dropboxusercontent.com/u/20446456/temp/KooRaRooMediaNLD.dll

And replace the one in your "Program Files\Kooraroo Media" folder. Please let me know if the crash is fixed. Thank you

-AR

EdwinD
May 4th, 2014, 07:37 PM
Hi AR

It seems to be working, Tanks

- Edwin

KRR Team
May 5th, 2014, 03:07 AM
Great, thanks for letting me know.

-AR