View Full Version : The selected file is not currently supported.

March 29th, 2013, 02:33 AM
Hi, when i press Play to device to my TV Samsung then say message from Title.
Movie is xvid and i have try mp4 movie, do not work nothing only mp3 songs.

I have trial software maybe is this problem, just asking.

March 29th, 2013, 07:55 AM
There are a few possibilities here, but the trial does not have any limitations, so it should work exactly like the purchased version.

The best way to proceed is for me to see some logs. Please enable logging by ticking the Enable Logging item under the Tools menu. After that restart the server using the stop/start button on the toolbar and also restart the GUI. After that try using "play to" on that XVid movie again. Once that message comes up, stop the server and send the logs to support (at) kooraroo (dot) com . To find the logs, please go to Tools -> Options -> File Locations and click the Open button on the Logs folder.