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commoshadow
March 22nd, 2013, 07:46 AM
I tried streaming a couple of files (Mary Poppins and The Sword in The Stone) on the PS3 but get the message the file format is not supported. I am attaching my log files.

Thank you

Dennis
March 22nd, 2013, 08:05 AM
Thanks for the logs. The ones you've attached are only for the GUI, but I need to see server logs to understand what's wrong (if there are no more logs in the folder, then it means you most likely didn't restart the server after enabling logging).

Please send all the logs through http://support.kooraroo.com and I'll investigate. Please also right-click on those two movies in KRR and send along the output of the "File Information" command. We'll sort it out then.