View Full Version : Question Mark in photo files

August 22nd, 2013, 11:52 AM
Hi..while viewing my many photo files with the KRR interface thru my LG blueray player, many of the files have no picture, just a question mark. They are jpeg files. Some show & some have what I just described. Did a search in this forum, but no go..What am I doing wrong? When using my computer interface everything is OK. Thanks

August 22nd, 2013, 12:58 PM

Can you please right-click on one of those JPEGs in KRR and send me the output of the File Information command (either here or open a new support ticket through http://support.kooraroo.com).

Also, please check the Devices pane and let me know which device profile is selected for your LG BDP.