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kallark
December 16th, 2012, 04:08 PM
I am trying to use KRR with Panasonic TCP55St50. For many of the .mkv files I get audio not supported message. Video plays just fine. Pls help. Ty

Dennis
December 16th, 2012, 04:17 PM
Can you please check the Devices pane and tell me the device profile that is used for your TV?

Also, please right-click on one such MKV in KRR and post the output of the "File Information" command and I'll check what's wrong.

kallark
December 17th, 2012, 12:13 AM
Can you please check the Devices pane and tell me the device profile that is used for your TV?

Also, please right-click on one such MKV in KRR and post the output of the "File Information" command and I'll check what's wrong.

Play To Device has Viera ST50 written in it , but grayed out. If i click on devices tab all options under it are grayed out.
File info:

Video, DB: 1005, Thumb: 1006
S [h264, 28], bitrate: 0, framerate: 23.98, level: 41, profile: 100, flags: 0x0, flags2: 0x0


------------------------

ffmpeg version N-47402-g5e2be27 Copyright (c) 2000-2012 the FFmpeg developers
built on Dec 3 2012 15:16:02 with gcc 4.7.1 (GCC)
configuration: --enable-memalign-hack --arch=x86 --enable-gpl --enable-libx264 --enable-avisynth --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pkg-config --enable-libmp3lame --enable-version3 --extra-libs=-lws2_32 --enable-zlib --extra-libs=-lwinmm --extra-libs=-lgdi32 --enable-gnutls --enable-libass --enable-avresample --disable-w32threads --enable-runtime-cpudetect --disable-ffplay --disable-ffserver --enable-memalign-hack
libavutil 52. 11.101 / 52. 11.101
libavcodec 54. 78.101 / 54. 78.101
libavformat 54. 42.100 / 54. 42.100
libavdevice 54. 3.102 / 54. 3.102
libavfilter 3. 23.105 / 3. 23.105
libswscale 2. 1.103 / 2. 1.103
libswresample 0. 17.101 / 0. 17.101
libpostproc 52. 2.100 / 52. 2.100
Input #0, matroska,webm, from 'X:\movies A-F\21.Jump.Street.2012.720p.BluRay.x264-Felony\f-21.jump.street.720.mkv':
Metadata:
creation_time : 2012-06-08 07:44:31
Duration: 01:49:37.58, start: 0.000000, bitrate: 5695 kb/s
Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x528, SAR 1:1 DAR 80:33, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc
Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
Metadata:
title : English
Stream #0:2(eng): Subtitle: subrip (default) (forced)
Metadata:
title : English Forced
At least one output file must be specified

kallark
December 17th, 2012, 12:30 AM
Devices Tab on the bottom says under device definition Panasonic Viera Tv (S/ST/VT series, 2011). ST50 series started to be manufactured in 2012. Do you have updated device definition for 2012 Panasonic?

Dennis
December 17th, 2012, 08:16 AM
Thanks for the information. Yes, I think a new profile is needed (for VT series as well), so please e-mail support (at) kooraroo (dot) com and I'll send you a new profile to try.

mijan
December 19th, 2012, 02:00 AM
Same thing happens to me and I know what is the audio format that is unsupported. From my LG 32LS5600 I can't play DTS audio, you have attached the properties for the file I'm trying to play.

KRR Info



Video, DB: 16, Thumb: 17
S [h264, 28], bitrate: 0, framerate: 23.98, level: 41, profile: 100, flags: 0x0, flags2: 0x0


------------------------

ffmpeg version N-47402-g5e2be27 Copyright (c) 2000-2012 the FFmpeg developers
built on Dec 3 2012 15:16:02 with gcc 4.7.1 (GCC)
configuration: --enable-memalign-hack --arch=x86 --enable-gpl --enable-libx264 --enable-avisynth --target-os=mingw32 --cross-prefix=i686-w64-mingw32- --pkg-config=pkg-config --enable-libmp3lame --enable-version3 --extra-libs=-lws2_32 --enable-zlib --extra-libs=-lwinmm --extra-libs=-lgdi32 --enable-gnutls --enable-libass --enable-avresample --disable-w32threads --enable-runtime-cpudetect --disable-ffplay --disable-ffserver --enable-memalign-hack
libavutil 52. 11.101 / 52. 11.101
libavcodec 54. 78.101 / 54. 78.101
libavformat 54. 42.100 / 54. 42.100
libavdevice 54. 3.102 / 54. 3.102
libavfilter 3. 23.105 / 3. 23.105
libswscale 2. 1.103 / 2. 1.103
libswresample 0. 17.101 / 0. 17.101
libpostproc 52. 2.100 / 52. 2.100
Input #0, matroska,webm, from 'D:\DLNA\-\-.mkv':
Metadata:
title : -
creation_time : 2012-11-16 03:30:12
Duration: 02:44:32.84, start: 0.000000, bitrate: 5706 kb/s
Chapter #0.0: start 0.000000, end 542.834000
Metadata:
title : 00:00:00.000
Chapter #0.1: start 542.834000, end 1148.522000
Metadata:
title : 00:09:02.834
Chapter #0.2: start 1148.522000, end 1815.856000
Metadata:
title : 00:19:08.522
Chapter #0.3: start 1815.856000, end 2468.800000
Metadata:
title : 00:30:15.856
Chapter #0.4: start 2468.800000, end 3069.525000
Metadata:
title : 00:41:08.800
Chapter #0.5: start 3069.525000, end 3629.668000
Metadata:
title : 00:51:09.525
Chapter #0.6: start 3629.668000, end 4204.033000
Metadata:
title : 01:00:29.668
Chapter #0.7: start 4204.033000, end 4813.475000
Metadata:
title : 01:10:04.033
Chapter #0.8: start 4813.475000, end 5460.580000
Metadata:
title : 01:20:13.475
Chapter #0.9: start 5460.580000, end 5964.292000
Metadata:
title : 01:31:00.580
Chapter #0.10: start 5964.292000, end 6538.490000
Metadata:
title : 01:39:24.292
Chapter #0.11: start 6538.490000, end 7221.589000
Metadata:
title : 01:48:58.490
Chapter #0.12: start 7221.589000, end 7847.673000
Metadata:
title : 02:00:21.589
Chapter #0.13: start 7847.673000, end 8352.636000
Metadata:
title : 02:10:47.673
Chapter #0.14: start 8352.636000, end 9014.631000
Metadata:
title : 02:19:12.636
Chapter #0.15: start 9014.631000, end 9410.526000
Metadata:
title : 02:30:14.631
Chapter #0.16: start 9410.526000, end 9872.837000
Metadata:
title : 02:36:50.526
Stream #0:0(eng): Video: h264 (High), yuv420p, 1280x720, SAR 1:1 DAR 16:9, 23.98 fps, 23.98 tbr, 1k tbn, 47.95 tbc (default)
Metadata:
title : -
Stream #0:1(eng): Audio: dts (DTS), 48000 Hz, 5.1(side), fltp, 1536 kb/s (default)
Stream #0:2(eng): Subtitle: subrip
Stream #0:3(rum): Subtitle: subrip (default) (forced)
Metadata:
title : -
At least one output file must be specified


Media Info


General
Unique ID : 213924962089485607519059387460076481389 (0xA0F072F3E47BED8FB6153902F414AB6D)
Complete name : D:\DLNA\-.mkv
Format : Matroska
Format version : Version 2
File size : 6.56 GiB
Duration : 2h 44mn
Overall bit rate : 5 707 Kbps
Movie name : -
Encoded date : UTC 2012-11-16 03:30:12
Writing application : mkvmerge v5.8.0 ('No Sleep / Pillow') built on Sep 2 2012 15:37:04
Writing library : libebml v1.2.3 + libmatroska v1.3.0

Video
ID : 1
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : Yes
Format settings, ReFrames : 5 frames
Codec ID : V_MPEG4/ISO/AVC
Duration : 2h 44mn
Bit rate : 4 196 Kbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 23.976 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.190
Stream size : 4.69 GiB (72%)
Title : -
Writing library : x264 core 128 r2216 198a7ea
Encoding settings : cabac=1 / ref=5 / deblock=1:0:0 / analyse=0x3:0x133 / me=umh / subme=7 / psy=1 / psy_rd=1.00:0.00 / mixed_ref=1 / me_range=16 / chroma_me=1 / trellis=1 / 8x8dct=1 / cqm=0 / deadzone=21,11 / fast_pskip=0 / chroma_qp_offset=-2 / threads=12 / lookahead_threads=2 / sliced_threads=0 / nr=0 / decimate=1 / interlaced=0 / bluray_compat=0 / constrained_intra=0 / bframes=3 / b_pyramid=2 / b_adapt=1 / b_bias=0 / direct=1 / weightb=1 / open_gop=0 / weightp=2 / keyint=250 / keyint_min=23 / scenecut=40 / intra_refresh=0 / rc_lookahead=40 / rc=2pass / mbtree=1 / bitrate=4196 / ratetol=1.0 / qcomp=0.60 / qpmin=0 / qpmax=69 / qpstep=4 / cplxblur=20.0 / qblur=0.5 / ip_ratio=1.40 / aq=1:1.00
Language : English
Default : Yes
Forced : No

Audio
ID : 2
Format : DTS
Format/Info : Digital Theater Systems
Mode : 16
Format settings, Endianness : Big
Codec ID : A_DTS
Duration : 2h 44mn
Bit rate mode : Constant
Bit rate : 1 509 Kbps
Channel(s) : 6 channels
Channel positions : Front: L C R, Side: L R, LFE
Sampling rate : 48.0 KHz
Bit depth : 24 bits
Compression mode : Lossy
Stream size : 1.73 GiB (26%)
Language : English
Default : Yes
Forced : No

Text #1
ID : 3
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Language : English
Default : No
Forced : No

Text #2
ID : 4
Format : UTF-8
Codec ID : S_TEXT/UTF8
Codec ID/Info : UTF-8 Plain Text
Title : -
Language : Romanian
Default : Yes
Forced : Yes

Menu
00:00:00.000 : en:00:00:00.000
00:09:02.834 : en:00:09:02.834
00:19:08.522 : en:00:19:08.522
00:30:15.856 : en:00:30:15.856
00:41:08.800 : en:00:41:08.800
00:51:09.525 : en:00:51:09.525
01:00:29.668 : en:01:00:29.668
01:10:04.033 : en:01:10:04.033
01:20:13.475 : en:01:20:13.475
01:31:00.580 : en:01:31:00.580
01:39:24.292 : en:01:39:24.292
01:48:58.490 : en:01:48:58.490
02:00:21.589 : en:02:00:21.589
02:10:47.673 : en:02:10:47.673
02:19:12.636 : en:02:19:12.636
02:30:14.631 : en:02:30:14.631
02:36:50.526 : en:02:36:50.526

Dennis
December 19th, 2012, 07:59 AM
Ok, so you'll need a new device profile as well - please e-mail support and I'll send one to you.